Credit and Risk

VP, Acquisition Implementation – Installment Products

Locations: Dallas, TX, US

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Job ID: I2500169

Job Description:

Role Summary/Purpose: 

The VP, Acquisition Implementation – Installment Products role will be responsible for leading implementation and system initiatives across the acquisition function including implementation of new processes, features, and capabilities related to the installment product lines. This role will lead cross functional alignment across business owners, product owners, technical resources, and other Credit pillars to define and deliver solutions that drive growth and optimize the credit acquisition processes. The ideal candidate will have a comprehensive understanding of installment lending, Synchrony’s PayLater product, legacy lending decision processes and capabilities, and leverage a blend of technical, credit business, process oriented, analytic and communication skills.  

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:  

  • Build processes and lead acquisition implementation initiatives including rollout of clients, new credit and fraud strategies, and authentication tools on the PayLater product line.  

  • Define and lead the successful adoption of new products, capabilities, and features across Credit Acquisitions platforms, working as a bridge between our agile and implementation teams.  

  • Act as a Subject Matter Expert on Installment Credit and Fraud Strategy implementations, leading teams to implement strategies in Acquisition platforms (SynApps, FICO DMP and FDP, Web tables). 

  • Proactively manage efforts to maintain accuracy of strategy changes, Collaborate with IT, and strategy partners to ensure flawless and timely delivery. 

  • Collaborate with key stakeholders (e.g. Credit Pillar leads, client teams, technology teams) on impacts and dependencies. Ensure teams are on-schedule for committed changes, resolve or escalate roadblocks to stakeholders and Senior Leadership  

  • Support the development product lifecycle by refining functional requirements, contributing to product solution and design, and facilitate successful implementation across teams.  

  • Establish and design processes for communication of changes released by Implementation team to Operations and downstream process owners. 

  • Perform other duties and/or special projects as assigned such as coding, testing, implementing, and validating of strategies, leading IT projects, and project support. 

Qualifications/Requirements: 

  • Bachelor’s degree in information systems, Analytics, Business Administration or related discipline. 

  • 8+ years of relevant experience in consumer/commercial fraud, credit or risk management, lending, or appropriate field in a credit card / consumer lending environment  

  • Extensive experience with Acquisitions decision systems, including processes to support customer communications particularly in the areas of adverse action and counteroffer letters and risk-based pricing notifications 

  • Proven track record of creative problem solving and ability to thrive in a cross-functional and virtual environment.  

  • 5+ Years of Advanced SAS and SQL Experience 

  • 5+ years Project Management Waterfall and/or Agile experience  

  • Strong understanding of the credit business and the associated processes and tools to implement the same.  

  • Strong understanding of Data Querying and analysis. 

  • Understanding of governance & compliance framework.  

  • Prior experience in leading major migration or enterprise wise projects will be preferred.  

  • Strong interpersonal, influencing and communication skills, including the ability to work effectively with a wide range of functions including offshore team. 

 

Desired Characteristics:  

  • Experience with SynApps/Surveyor/Edison Acquisitions decision systems or Experience with leading the integration of Non-Synchrony products into Synchrony process.   

  • Previous work experience with offshore team in matrix environment 

  • 5 + years of strategy implementation experience using programming languages such as PowerCurve/DaaS/FICO DMP/FDP 

  • Prior experience with Fiserv AFP on Demand 

  • Strategy implementation & monitoring experience 

  • High energy, self-motivated, with strong communication skills (verbal and written)  

  • Ability to work with offshore team. 

  • Project Management and Agile certifications.  

 

Grade/Level: 12

The salary range for this position is 130,000.00 – 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

 

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

 

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

 

Our Commitment:

 

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

 

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

 

Reasonable Accommodation Notice:

 

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: 

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