AVP, Software Engineer III, Servicing Apps(L10)

Job ID: 2501834

Job Description:

Role Title:  AVP, Software Engineer III, Servicing Apps

Company Overview:  

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #5 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

​Organizational Overview:

Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

The Credit Card that we use every day to purchase our essentials and later settle the bills – A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be

Role Summary/Purpose:

Billions of transactions and you’ll touch all of them if you join our IT team as Software Engineer III Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence. This is where you can shape the future of Servicing our customers.

As an Software Engineer III, you’ll be building Microservices, MFE’s, API’s and managing an amazing team of engineers working on our applications leveraging cloud technologies.

It’s the ideal time to come aboard – we’re focused on the future, continuing to evolve a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark.

Key Responsibilities:

• Build Microservices, MFE’s & API’s leveraging cloud technologies with high quality and sound design principles

• Lead an Workstation Agile Team and Partner with business stakeholders and IT to ensure requirements are understood, solutioned within standards and delivered on time.

• Manage multiple IT technologies and priorities of the team and dependent teams using Agile methodologies.

• Align with Workstation modernization journey and work with cross functional team to design and build solutions accordingly.

• Create and manage proactive monitoring across all modules to avoid and/or reduce the adverse impact on any applications.

• Manage DevOps pipelines for Microservices, MFE’s &  API’s

• Analyze production defects, troubleshoot systems, identify root cause and implement fixes

• Work with third party vendors to develop software and/or integrate their software into our products

• Perform other duties and/or special projects as assigned

Required Skills/Knowledge:

• Strong Technical Expertise in Java, Spring Projects – Spring Boot, Spring Framework, React JS, Spring Cloud, Git, Maven, REST and SOAP

• Strong Experience with Agile application development and familiarity with tools like JIRA

• Strong Experience with Workstation Application Architecture and Public cloud migration.

• Strong Experience with Workstation App Build and Reliability Processes.

• Strong Experience with continuous integration environments and using tools like Jenkins

• Strong Experience with Cloud Platforms like Pivotal Cloud Foundry & AWS.

• Strong Knowledge on Fraud handling workflows.

Desired Skills/Knowledge:

• Familiarity in designing application using SOLID principles, Java and microservice design patterns with business acumen

• Working knowledge in RDBMS

• Familiarity and Understanding of Critical Workstation Business Capabilities.

• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options

Eligibility Criteria: Minimum 6+Years of experience mentioned in “ Required Skill/Knowledge” with a Bachelor’s Degree or equivalent. In Lieu of degree , minimum of 8 years of experience required.

Work Timings: 2 PM – 11 PM IST( Suggested)

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Forma, LPP)

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

Grade/ Level : 10

Job Family Group:

Information Technology