Credit and Risk

AVP, Acquisition Fraud Strategy – OnePay

Locations: Alpharetta, GA, US

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Job ID: 2502087

Job Description:

Role Summary/Purpose:

This role is responsible for leading acquisition fraud strategy development effort by managing analytical projects, designing analysis plan and formulating recommendations. This role will work with cross-functional teams to ensure strategy is approved, implemented on time and performance as expected. They will also proactively identify strategy and process gaps, implement solutions to mitigate potential loss, and lead strategic initiatives and integration of new tools and models. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

  • Use SAS/advanced programming to conduct fraud reporting, pattern analysis and True Name Fraud (TNF) strategy development, validation, testing and implementation 

  • Lead entire clients strategy development & recommendation and work directly with PCMs and client teams 

  • Proactively lead strategic initiatives and Integrate new tools and models into TNF strategies 

  • Drive enhanced strategy using champion/challenger learnings to reduce fraud and improve customer experience 

  • Lead remediation effort and coordination on fraud attack events 

  • Represent TNF team during new clients onboarding and recommend strategy and process as appropriate 

  • Build for future by understanding industry, economic and business needs 

  • Analyze and explore data to find innovative solution to combat latest fraud pattern 

  • Meet assigned deadlines and perform tasks as assigned 

  • Complete required strategy documentation and meet audit standard 

  • Work closely with implementation team to ensure strategy implemented correctly via pre and post implementation validation 

  • Provide direction and support to other team members including mentorship 

  • Perform other duties and/or special projects as assigned 

Qualifications/Requirements:

  • Bachelor's degree and 5+ years’ experience with data/analytics or credit/fraud in the financial services industry; in lieu of Bachelor's Degree, 9 years’ experience with data/analytics or credit/fraud in the financial services industry 

  • Minimum 5 years’ experience in retail, business or private label credit 

  • Minimum 5 years’ experience in Risk Strategy Development and / or Management 

  • Minimum 4 years’ Project Management experience 

  • Minimum 5 years’ experience with model risk management, operational and regulatory risk, and governance 

  • Demonstrated expert proficiency with SAS and/or SQL programming, Model builder 

  • Expert level proficiency with Excel 

Desired Characteristics:

  • Degree in Economics, Finance, Mathematics Criminal Justice, Business, and Statistics strongly preferred 

  • Strong communication skills and experience with collaborating successfully at all levels.

  • Ability to multitask and perform in a fast-paced environment 

  • Demonstrated problem solving and critical thinking skills 

  • Fraud/consumer finance experience a plus 

  • Experience with Genasys, Surveyor and Edison platform a plus 

  • Experience with CDCI, PDR and CLBP2 database a plus 

  • Experience with Python, R a plus 

  • Green Belt Certified 

  • Proven ability to work with data sources, data warehouses and database tools 

  • Proven ability to successfully manage and implement projects on time & on budget 

Grade/Level: 11

The salary range for this position is 115,000.00 – 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

    Eligibility Requirements:

    • You must be 18 years or older

    • You must have a high school diploma or equivalent

    • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

    • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

    • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

    Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

    Our Commitment:

    When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

    This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

    Reasonable Accommodation Notice:

    • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

    • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

    Job Family Group:

    Credit

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