AVP, Technology & Operations Cloud Control Governance

Job ID: 2502383

Job Description:

Role Summary/Purpose:

Reporting to the VP, Technology & Operations Control Lead, the AVP, Technology & Operations Cloud Control Governance is responsible for monitoring and testing   controls for design and operating effectiveness that support Synchrony’s operations in the public cloud. This role also helps lead continuous improvement of Synchrony’s cloud control monitoring and testing processes through increased use of automation and introduction of capabilities through Synchrony’s Governance, Risk, and Compliance (GRC) toolset. Successful candidates possess practical knowledge of related industry standards (e.g., CRI, NIST) and a strong background in public cloud-based risk and control testing for design and operating effectiveness. This role features close interaction with a broad population of control activity owners throughout Synchrony, offering the opportunity to enhance Synchrony’s technology control posture in a collaborative and inclusive environment. 

Essential Responsibilities:

• Leading walkthroughs with control activity owners to obtain an understanding of control activity implementation

• Ongoing collection   of evidence in support of demonstrating control activities

• Perform ongoing monitoring and periodic testing of control design and operating effectiveness across Synchrony’s industry standard-based public cloud control framework

• Peer review of control testing documentation

• Identify, document, and communicate control deficiencies and opportunities for enhancement to control activity owners

• Maintain control status, evidence, and testing documentation in GRC systems of record

• Assist in design and implementation of GRC features that enable improvements in control testing efficiency

• Contribute to the optimization of control monitoring and testing through process flow analysis and enhancement

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements

• Bachelor’s Degree in Computer Science/Engineering and 3+ years of related work experience; OR in lieu of Degree, High School diploma/GED and 6+ years of related work experience.

• 2+ years of control testing for design and operating effectiveness, preferably in audit/oversight functions with experience in financial institutions or banks

• Demonstrated interpersonal skills; team-oriented and able to work cross-functionally in a collaborative, inclusive manner.

• Working Familiarity with industry standards/regulations such as NIST, CRI

• Experience and/or certifications for Cloud Service Providers expertise (e.g., AWS, Microsoft Azure, GCP),

• Experience with Governance, Risk, and Compliance (GRC) tooling (e.g., ServiceNow Integrated Risk Management, SAI360)

• Experience with Cloud Security Posture Management and logging platforms (e.g., Wiz, AWS CloudTrail, Splunk, NewRelic)

Desired Characteristics

• Strong grasp of industry standards/regulations such as NIST, CRI, CIS, ISO 27001, and their application in cloud environments

• Experience with AWS preferred

• Rigorous attention to detail

• Strong analytical skills 

• Strong interpersonal skills; team-oriented and able to work cross-functionally in a collaborative, inclusive manner.

• Independent and organized – experience with Agile methodology preferred

• Capable of managing and prioritizing multiple initiatives simultaneously while delivering high-quality work on schedule

• Strong verbal and written communication skills

• Effective at building partnerships and communicating both technical and risk-related information clearly to control owners and stakeholders at multiple organizational levels

• Comfortable balancing shifting priorities in a dynamic environment and navigating ambiguity with a positive outlook

Grade/Level: 10

                                                      

The salary range for this position is 100,000.00 – 170,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Information Technology