Can a game be played more than once?
2020-07-09T16:47:31+00:00You are able to play the games more than once, however only your first results will be used.
How do I know if I passed the assessment?
2020-07-09T16:46:14+00:00Results are immediate—you’ll know right away if you’re eligible to move forward in the process.
Why is the assessment asking me to submit my results, but I haven’t taken the assessment?
2020-07-09T16:44:32+00:00The same assessment is used by multiple employers, and for all the call center positions at Synchrony. If you’ve taken
How do I request reasonable accommodation for the pre-hire assessments/tests that I’m required to take?
2023-03-15T21:14:15+00:00For pre-hire assessment purposes, Synchrony Financial will reasonably accommodate individuals with disabilities who request reasonable accommodation under the Americans with
Who do I contact if I need technical support?
2020-07-09T16:39:50+00:00When logged into the assessment, click on your name on the right top hand corner of the screen and click “Support”.
What if I didn’t pass the assessment?
2020-07-09T16:37:35+00:00The assessment measures your various traits and compiles information into a final score. The results reflect whether the position is
Why do I need to complete the assessment?
2020-07-09T16:35:56+00:00The assessment is a series of 12 games that measure your inherent traits to determine whether the position is the
What will I need to complete the assessment?
2020-07-09T16:34:04+00:00A computer or mobile device and 25-30 minutes. You cannot complete this assessment on a tablet.
The games won’t load in the browser. What is needed for it to load?
2023-03-07T17:33:16+00:00The games use Flash Technology. Please check to see if you have the latest version of Flash downloaded. If you
Can I complete the assessment on my mobile device?
2020-07-09T16:29:28+00:00You’ll need to install the Pymetics app on your device in order to complete the assessment. The assessment cannot be