What if I lose internet connection while playing the game?
2020-07-09T12:29:13+00:00Complete the game you are currently on. When you are done, it will attempt to send the results to the
Does the assessment need to be completed in one session?
2020-07-09T12:27:08+00:00It is recommended that you complete the entire assessment but if you’re unable to, you can log out and return
Can a game be played more than once?
2020-07-09T12:23:44+00:00You are able to play the games more than once, however only your first results will be used.
How do I know if I passed the assessment?
2020-07-09T12:21:50+00:00Results are immediate—you’ll know right away if you’re eligible to move forward in the process.
Why is the assessment asking me to submit my results, but I haven’t taken the assessment?
2020-07-09T12:19:58+00:00The same assessment is used by multiple employers, and for all the call center positions at Synchrony. If you’ve taken
How do I request reasonable accommodation for the pre-hire assessments/tests that I’m required to take?
2023-03-15T21:14:56+00:00For pre-hire assessment purposes, Synchrony will reasonably accommodate individuals with disabilities who request reasonable accommodation under the Americans with Disabilities
Who do I contact if I need technical support?
2020-07-09T12:15:50+00:00When logged into the assessment, click on your name on the right top hand corner of the screen and click “Support”.
What if I didn’t pass the assessment?
2020-07-09T12:14:00+00:00The assessment measures your various traits and compiles information into a final score. The results reflect whether the position is
Why do I need to complete the assessment?
2020-07-09T12:12:17+00:00The assessment is a series of 12 games that measure your inherent traits to determine whether the position is the
What will I need to complete the assessment?
2020-07-09T12:10:12+00:00A computer or mobile device and 25-30 minutes. You cannot complete this assessment on a tablet.