Manager, Controllership – Client Accounting

Job ID: 2502523

Job Description:

COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. • We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. • Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. • We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Controllership organization within Finance COE responsible to monitor day-to-day accounting activities involved in Synchrony business.Controllership mostly covers general accounting, client accounting, reconciliations, closing & reporting, system maintenance, governance related sub-processes.

Role Summary/Purpose:

This individual will support the Client Accounting team.  Responsibilities will include the monthly preparation of client contractual incentives and invoices, timely processing of contractual payments, maintenance of dashboards and process trackers, completion of accounting related duties including month end close activities, recording journal entries, responsibility for assigned account reconciliations, developing and maintaining process documentation, and support of governance/audit related requests.  This role will require collaboration with US Client Accounting managers and analysts, as well as Client Finance managers.

Essential Responsibilities:

• Develop understanding of client program agreements to support necessary accounting routines.
• Prepare client incentives/invoices for assigned programs and ensure compliance with client program agreements.

• Participation in monthly/quarterly Close. Responsibilities include, but not limited to, analysis of accruals, preparation of journal entries, dashboard and task list updates, and other responsibilities as assigned.

• Completion of assigned account reconciliations timely and in compliance with all corporate criteria.  Requires knowledge of accounting processes as well as effective collaboration with other members of team.  
• Develop and maintain detailed process documentation and job aids.
• Maintaining a thorough understanding of all business processes (transaction flow, key systems and inputs that impact Client Accounting.)
• Assist in training of new team members
• In addition, for the above areas, all team members will assist in driving process improvements and simplification opportunities in Controllership processes.

Qualifications/Requirements:

• CA/CMA/Bachelors degree in Accounting or Finance
• Minimum of 3 years prior accounting/finance experience
• Excellent analytical and problem-solving skills
• Software Skills (Excel, Word, PowerPoint)
• Excellent organization and follow up skills
• Excellent communication skills – both oral and written
• Ability to execute in a fluctuating environment
• Demonstrated commitment to quality and customer service
• Ability to manage multiple & varied priorities
• Minimum 18months in the organization and 12 months in the current role
• Should not be on active CAP or PIP
• Should be at least Strong Contributor or Critical Talent in the last performance appraisal

Desired Characteristics:

• Master’s Degree in Accounting or Finance or equivalent experience
• Advanced MS-Excel Skills
• Experience with Share Point
• Experience with monthly close cycle
• Experience with account reconciliations
• Controllership experience in a large organization or public accounting
• Oracle GL and Oracle Hyperion product suite
• Demonstrated team player with collaborative, facilitation and influencing skills
• Experience working in a fast-paced, changing environment

Grade/Level: 09

Job Family Group:

Finance