AVP, Enterprise Risk Analytics (L10)

Job ID: 2504260

Job Description:

Role Title: AVP, Enterprise Risk Analytics (L10)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We offer Flexibility for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. 

Organizational Overview: 

Synchrony's Risk Team is a dynamic and innovative team dedicated to providing oversight as 2nd Line of Defense. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars plays a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenge. This role is aligned to the Enterprise Risk Analytics team while primarily supporting the Enterprise Risk Management (ERM) team, requiring cross-functional effectiveness. It requires a high level of expertise with data & analytics and minimal technical supervision to effectively contribute to projects. 

Role Summary/Purpose: 

The AVP Enterprise Risk Analytics will lead data analytics and risk testing efforts to ensure data quality, integrity, and deliver actionable insights supporting the Risk Testing team. This role involves analyzing data from multiple internal systems and data warehouses, collaborating with teams across sites, and working closely with senior leadership to drive alignment and data-driven decisions. The AVP will also manage and develop a team of three analysts in a fast-paced, dynamic risk environment

Key Responsibilities: 

• Lead and manage end-to-end data analytics efforts to support the Risk Testing team, ensuring data quality, integrity, and completeness across multiple internal systems and data warehouses.

• Analyze complex transactional and operational data to uncover trends, anomalies, and insights that inform risk testing strategies and enhance control effectiveness.

• Provide actionable recommendations based on analytics findings to support the Risk Testing team in identifying and mitigating enterprise risk exposures.

• Collaborate closely with Risk Testing teams across multiple sites, including VP and SVP stakeholders, to drive alignment, knowledge sharing, and effective communication of data-driven insights.

• Develop, maintain, and improve analytics frameworks, tools, and processes that support risk testing objectives and foster innovation in analytics approaches.

• Manage and mentor a team of three analysts, providing guidance, coaching, and development to ensure delivery of high-quality analytics outputs.

• Partner with IT and data management teams to access and leverage relevant data sources, ensuring effective integration and utilization of internal systems and data warehouses.

• Promote adherence to compliance requirements and enterprise risk policies as they relate to data analytics and risk testing activities.

• Oversee documentation practices and the use of project management tools (such as JIRA) to track analytics projects, tasks, and deliverables.

• Support continuous improvement initiatives by staying current on industry trends, best practices, and emerging analytics methodologies applicable to risk testing.

• Undertake additional projects and responsibilities as needed to meet evolving enterprise risk analytics needs.

Required Skills/Knowledge: 

• Bachelor’s Degree in any stream with 5+ Years of financial services experience or in lieu of degree 7+ years of experience required.

• 5+ years’ hands-on experience with one or more data analytics tools including SAS, SQL and Python  

• 5+ years’ Experience using large quantities of data from various sources and performing advanced analytics to drive decision-making 

• 2+ years’ hands-on experience with Tableau or similar Visual Analytics tool such as SAS VIYA or Power BI

• Strong written/oral communication skills 

Desired Skills/Knowledge: 

• Bachelor’s Degree in a STEM related or Business field. 

• Experience in consumer credit/risk analytics role 

• Experience leading a team and managing multiple Stakeholders and while prioritizing various initiatives  

• Demonstrated ability to think beyond raw data and understand the underlying business context and sense potential analytics opportunities  

• Experience developing advanced data visualizations and presentations with Tableau or other Visual Analytics tool

• Exposure to R, Python and Machine learning tools 

• Commercially effective and collaborative across teams and functions  

• Intermediate EXCEL skill set 

Eligibility Criteria:

Bachelor’s Degree in any stream with 5+ Years of financial services experience or in lieu of degree 7+ years of experience required.

Work Timings: 2 PM – 11 PM IST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L08+ Employees can apply

Grade/Level: 10

Job Family Group:

Risk Management