VP, Release Train Engineer (L12)

Job ID: 2600309

Job Description:

Role Title: VP, Release Train Engineer (L12)

Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being

• We provide career advancement and upskilling opportunities for all to take up leadership roles

Organizational Overview:

This role is part of the Technology and Operations organization in the Digital space and will provide critical leadership for one of the following dApply Agile Release Trains: Revolving or Installments. This role will report to VP, Apply and API.

Role Summary/Purpose:

The VP, Release Train Engineer will be responsible for leading and coaching the dApply Agile Release Train.  This ART owns Synchrony’s digital customer acquisition application, dApply Pay Later, which is our online, consumer-facing application solution that gives online shoppers the ability to quickly and easily apply for a Pay Later Installment loan.

The RTE will coordinate Agile teams with the goal of leading innovative digital solutions to production. This role is responsible for collaborating with scrum masters, product owners, program manager and business leaders in setting the agile roadmap for this Value Stream, driving new innovations, and leading the Agile team to deliver technical capabilities in partnership with the Agile team and other teams within the company (TechOps, Growth, Credit, etc).
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.

Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

Essential Responsibilities:

• Lead large/enterprise Agile initiative, utilizing the Scaled Agile Framework (SAFe)

• Facilitate and continuously align a large development program.

• Provide active, hands-on management of scrum masters and project coordinators

• Superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups

• Manage risk to ensure value delivery

• Facilitate PI planning events

• Track execution of features and capabilities

• Identify process gaps; plan, execute and drive process enhancements

• Coach leaders, teams and scrum masters in lean/Agile practices and mindset

• Plan and communicate with business, IT Leadership, and other key stakeholders regarding agile program status, milestones, issue resolution and escalation.

• Interact with business users to gather/validate requirements/epics and develop detailed roadmap that meets business objectives.

• Lead, manage and direct cross-functional resources (IT and Business) as required throughout agile lifecycle

• Responsible for tracking budget and issues for assigned agile teams.

• Create overall Agile program plan that tracks critical program milestones/releases.

• Oversee new dependencies, risks and priority changes that are introduced to the Agile program.

• Develop effective communication strategy across projects and constituencies.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree and 10+ years of Technology experience or equivalent leadership program experience or in lieu of degree and 12+ years of IT experience, experience in developing and implementing information systems and project management experience

• Minimum of 5 years of experience in developing and implementing information systems

• Minimum 5 years of experience in project management and/or scrum master with strong understanding of Agile.

Desired Skills:

• Experience and knowledge working in SAFe (Scaled Agile Framework)

• Proven track record of leading and executing on critical business initiatives on-time and within budget

• Demonstrated ability to drive change and work effectively across business boundaries

• Experience managing multiple scrum teams in parallel

• Experience managing projects in large banking and financial services companies

• Strong business acumen and superior decision-making skills

• Strong cross-functional team player with the ability to work seamlessly across a matrix organization

• Creativity, enthusiasm and energy with a strong customer "can do" attitude and result oriented.

• Hands on, self-motivated professional style with the ability to effectively prioritize multiple initiatives

• Ability to understand technical requirements of projects and effectively manage resources, vendors and test efforts

• Desire to work in an open, collaborative and fast-paced environment

Eligibility Criteria:

Bachelor's Degree and 10+ years of Technology experience or equivalent leadership program experience or in lieu of degree and 12+ years of IT experience, experience in developing and implementing information systems and project management experience

Work Timings: 4 PM – 1 AM IST

Role requires collaboration during India and US business hour overlap windows to support leadership and stakeholder discussions.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L10+ Employees can apply

Grade/Level: 12

Job Family Group:

Information Technology