Technology
AVP, Scrum Master – Financial Apps (L11)
Locations: Hyderabad, Telangana, IN
Job ID: 2600337
Job Description:
Role Title: AVP, Scrum Master – Financial Apps (L11)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
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We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
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We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
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We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview:
This role will be a part of the Technology and Operations organization in the Business Solutions teams and will support the Agile Delivery team for Financial Applications. This role will report to the VP, Finance & Treasury Technology
Role Summary/Purpose:
We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions.
Key Responsibilities:
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Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams.
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Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria.
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Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization.
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Identify, track, and remove impediments blocking team progress and escalate issues as needed.
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Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration.
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Monitor team metrics and provide transparent reporting to management and stakeholders.
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Support capacity planning and sprint forecasting to optimize delivery.
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Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks.
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Foster a culture of collaboration, accountability, and high performance among distributed teams.
Required Skills/Knowledge:
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Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information
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Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud “as a service” products
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Minimum 3 years of financial services experience
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Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent is a plus.
Desired Skills/Knowledge:
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Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions.
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Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies.
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Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable.
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Excellent communication and interpersonal skills to manage distributed teams and stakeholders.
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Ability to manage multiple priorities and work effectively in a fast-paced environment.
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Strong problem-solving skills and ability to drive resolution of impediments.
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Certified Scrum Master (CSM) or equivalent Agile certification preferred.
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Experience working in offshore or distributed Agile teams is a plus.
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Working knowledge of Agile tools such as Jira, Confluence, or equivalent.
Eligibility Criteria:
Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information
Work Timings:
11:00 AM 1:00 PM EST (Flexible shifts)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
As directed by the management, you will be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in-person engagement activities such as business/ team meetings, trainings, and events.
For Internal Applicants:
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Understand the criteria or mandatory skills required for the role, before applying
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Inform your manager and HRM before applying for any role on Workday
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Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
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Must not be any corrective action plan (Formal/Final Formal)
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L9+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
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Employees at L9+ can only apply for this opportunity.
Grade/Level : 11
Job Family Group:
Information Technology