VP, Senior Supplier Risk Management Leader

Job ID: 2600244

Job Description:

Role Summary/Purpose:

In this role, you will report to the VP, Supplier Risk Management Program Leader and oversee Synchrony’s Senior Supplier Risk Management (SSRM) team. This team is responsible for overseeing the process of identifying risks associated with use of suppliers at Synchrony, which subsequently drives due diligence and ongoing monitoring through a risk-based approach, ensuring regulatory compliance and operational excellence.  Your responsibilities include advancing the Critical Supplier Program while adhering to regulatory requirements and ensuring ongoing compliance and program maturity in close partnership with the 2LOD and Operational Resiliency team.

You will lead the SSRM team in advising Supplier Managers throughout the supplier lifecycle, which includes onboarding new suppliers, modifying existing relationships, identifying and mitigating risks, and supporting ongoing monitoring. You will also drive training initiatives to ensure consistent, disciplined risk management practices across the organization. Additionally, you will enhance ongoing monitoring processes by leveraging analytics to detect emerging risks and evolving regulatory requirements.

You will develop and maintain a data-driven oversight and risk escalation framework that meets regulatory standards by collaborating with governance and control functions, including Source to Pay partners, Legal, Operational Resiliency, Compliance, Operational Risk, and Internal Audit. Additionally, you will partner with the Technology Solution Admin team to define business requirements for program enhancements and innovations.   Finally, you will identify process improvement opportunities within Supplier Risk Management Program and lead various simplification and maturation initiatives.

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Lead the Senior Supplier Risk Management team by providing leadership, guidance, and support
• Support Supplier Managers across all Synchrony Functions in identifying and managing supplier-related risks through a risk-based approach
• Advance the Critical Supplier Program, ensuring regulatory compliance and ongoing program maturity in close partnership with the 2LOD and Operational Resiliency team.
• Identify and lead process improvement, simplification, and maturation initiatives within the Supplier Risk Management Program.
• Lead the SSRM team in supporting Identify and lead process improvement, simplification, and maturation initiatives within the Supplier Risk Management Program.
• Deliver timely and thorough program documentation (internal procedures and external facing job aids for Program Participants), training on ongoing monitoring expectations for Supplier Managers to promote consistent and disciplined execution.
• Lead the SSRM team in supporting program participants across the supplier lifecycle as advisors to identify and mitigate supplier risks.
• Lead training efforts for Supplier Managers on risk management expectations and ensure consistent execution across the organization.
• Develop and maintain a data-driven oversight and risk escalation framework that complies with regulatory standards.
• Collaborate with governance and control functions (Source to Pay partners, Legal, Operational Resiliency, Compliance, Operational Risk, Internal Audit).
• Partner with the Technology Solution Admin team to define business requirements for enhancing and innovating the Supplier Risk Management Program.
• Ensure supplier risk management activities align with the Bank’s strategic vision, controllership, and execution strategy while continuously driving process improvements.

Required Qualifications:

• Bachelor’s or Master’s degree in compliance or risk management-related fields (e.g., Business Management, Juris Doctor, Risk Management, or Supply Chain Management); in lieu of a degree 14+ years experience in Compliance or Risk
• 10+ years of experience in Compliance or Risk with a proven track record of effective leadership, including coaching, mentoring, and performance development.
• 3+ years at a Bank, Financial Institution or Credit Card company
• Experience in areas such as second line oversight functions, vendor resiliency, exam and audit exposure, risk and issue management, and supplier compliance testing.
• Strong working knowledge of regulatory guidance pertaining to third-party compliance risk and risk control programs.
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Proven experience partnering, collaborating, and influencing across a large multilayered organization at all levels
• Preferred certification such as Certified Regulatory Vendor Program Manager (CRVPM) or equivalent.
• Experience in developing business requirements for Technology Solutions to support Program enhancements, with a focus on simplification.
• Excellent interpersonal and communication skills, with the ability to engage and present effectively at all organizational levels.
• Experience in developing business requirements for Technology Solutions to support Program enhancements, with a focus on simplification.
• Excellent interpersonal and communication skills, with the ability to engage and present effectively at all organizational levels.
• Quick decision making and problem-solving skills, able to execute and prioritize multiple large Enterprise projects
• Experience with financial services regulatory expectations and have led a supplier management program
• Action and detail-oriented, excellent organization and prioritization skills
• Demonstrate strong compliance risk management mindset and behavior
• Strong presentation and communication skills and experience interacting with senior business executives
• Strong analytical and critical thinking skills; the ability to effectively communicate workflow processes and policies with vendors will be an added advantage
• Team player in fast-paced, high-energy environment
• Ability to innovate and find creative solutions to meet business goals
• Demonstrated success in managing time in a varied and high pressure work environment
• Project Management and process improvement experience

Grade/Level: 13

                                                                      

The salary range for this position is 130,000.00 – 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

 

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Sourcing