Project Manager – Risk (L8)

Job ID: 2501673

Job Description:

Job Title: Project Manager – Risk (L8)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:
Synchrony's Risk Team is a dynamic and innovative team dedicated to providing oversight as 2nd Line of Defense. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars plays a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenge.

This role is aligned to the Risk India team, requiring cross-functional effectiveness, and also contribute to the Compliance Risk pillar.

Role Summary:

Project Manager – Risk is a strategic partner to the Head of Risk India, responsible for driving the risk engagement strategy and fostering a culture of risk awareness and excellence within the organization. This role will focus on learning and development, job shadowing, cross-functional learning, risk culture, innovation, and branding. This role also need to provide Agile Project Management support for process automation project developed on Power Platform.

Key Responsibilities:
1. Risk Engagement Strategy: Develop and implement a comprehensive risk engagement strategy that aligns with the organization's goals and objectives.

2. Learning and Development: Design and deliver learning and development programs that enhance risk management skills and knowledge across the organization.

3. Job Shadowing and Cross-Functional Learning: Facilitate job shadowing and cross-functional learning opportunities to promote collaboration and knowledge sharing between risk and other departments.

4. Risk Culture: Foster a culture of risk awareness and excellence within the organization, promoting a proactive and informed approach to risk management.

5. Innovation: Identify and implement innovative solutions to enhance risk management processes and practices.

6. Newsletter and Branding: Develop and publish a regular risk newsletter to communicate risk-related information and updates to stakeholders. Develop and maintain the risk department's brand and reputation.

7. Stakeholder Management: Build and maintain relationships with key stakeholders, including senior management, business leaders, and external partners.

8. Project Management: Manage projects and initiatives related to risk engagement, learning and development, innovation and process automation.

9. Project Execution: Manage the end-to-end delivery of power automation projects for Compliance and other Risk functions.

10. Risk & Issue Management: Identify project risks, develop mitigation plans, and ensure smooth execution.

11. Perform other duties and/or special projects as assigned & ability to work independently or without much oversight.

Required Skills/Knowledge:

1. Experience: Bachelor's degree with 1+ Years of work experience in project management; and in lieu of degree 3+ years of work experience. 

2. Skills: Reporting experience using Power BI / Tableau or other visual reporting tool. Experience in driving process automation project using Power Platform.

3. Knowledge: Strong understanding of risk management principles, practices, and regulations.

4. Leadership: Proven leadership and influencing skills, with the ability to drive change and innovation.

5. Strategic Thinking: Ability to think strategically and develop plans that align with the organization's goals.
6. Communication: Excellent communication and interpersonal skills, with the ability to communicate complex risk concepts to various stakeholders.
7. Project Management: Proven project management skills, with the ability to manage multiple projects and initiatives simultaneously.

8. Process Management: Proven knowledge of managing process flows and process automation using Power Platform or other low code tools.

9. Familiarity with project management tools (e.g., JIRA)

Desired Skills/Knowledge:
1. Learning and Development: Experience in designing and delivering learning and development programs.
2. Innovation: Ability to think creatively and develop innovative solutions to risk management challenges.

3. Collaboration: Ability to work collaboratively with various stakeholders, including senior management, business leaders, and external partners.
4. Adaptability: Ability to adapt to changing priorities and circumstances.
5. Problem-Solving: Strong problem-solving skills, ability to think critically and creatively.

6.Risk Certifications: Certifications such as CRISC (Certified in Risk and Information Systems Control), or PRMIA (Professional Risk Managers’ International Association) are highly desirable.

7. Tech Certifications: Certifications such as Microsoft Certified: Power Platform Fundamentals, or any other similar certifications.
 

Eligibility Criteria:  

Bachelor's degree with 1+ Years of work experience in project management; and in lieu of degree 3+ years of work experience.  

  

Work Timings: 

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.   

   

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal/LPP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L04+ Employees can apply

Grade/Level: 08

Job Family Group:  

Risk Management 

Job Family Group:

Risk Management