Product Engineer, Automation (L9)

Role Title: Product Engineer, Automation (L09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.  

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.  
• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.  
• We provide career advancement and upskilling opportunities, focusing to take up leadership roles.

Organizational Overview:

Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be

Role Summary/Purpose:

We are looking for experienced Robotic Process Automation Developer building high-performing, scalable, enterprise-grade bots. You will be part of a team that works on critical applications. The RPA developer will be responsible for creating and maintaining the Automation Anywhere (AA) bots, bot scripts, as well as the underlying infrastructure.

Key Responsibilities:

• Creating end to end Robotic Process Automation solution using Automation Anywhere for different manual processes.
• As a RPA Developer, you will be responsible for coding and configuring automation process components from Process Automation Document (PAD) to meet defined requirements. You will also be responsible for validation of automations by performing unit testing and ensuring that configuration control is maintained at all times.
• Responsible for understanding analyzing business processes in detail; provide inputs to / review of process analysis, participating in agile ceremonies such as Daily scrum, backlog refinement and sprint planning.
• Design RPA solutions in accordance with standard design principles and conventions; provide inputs to / review of object design instructions, process design instructions, solution design documentation, operational impact documentation, test plans, release notes
• Configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Perform and/or provide support for testing activities (build and unit testing, configuration testing, validation testing, verification testing, UAT testing, Prod pilot testing).
• Solve issues that arise in day to day running of RPA processes and provide timely responses and solutions as required.

Qualifications/Requirements:

• Bachelor's degree in any engineering discipline or MCA with 4+ years of IT experience
• Automation Anywhere Certification and experience developing bots using Automation Anywhere
• Hands-on experience with Bot migrations from one version to other (V11 to A360)
• Ability to work with the business to understand use cases, translate them to automation design, and develop bots
• At least 2 to 3 years of professional experience in programming (including scripting /coding), SQL and relational databases, and application development
• Working knowledge of Agile development methodologies.

Desired Characteristics:

• Demonstrated ability to execute on projects in a timely fashion without sacrificing quality.
• Proven track record of initiating and driving actions to improve performance of Technology systems.
• Proven ability to define business requirements and apply various technical solutions.
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.
• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.

Eligibility Criteria:

Min 4 Years of experience mentioned in “ Required Skill/Knowledge” with  a Bachelor’s Degree or equivalent. In Lieu of degree , minimum of 6 years of experience required.

Work Timings: 2 PM – 11 PM IST

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, LPP)
• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
• L8+ Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
• L04+ Employees can apply.

Grade/Level: 09

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