Belonging From Day One

Our Immersive Onboarding

Starting a new job can be exciting, but it can also come with a few nerves. That’s why we’ve built an onboarding experience that makes every new employee feel like they belong from day one. It’s not just about getting set up with the right tools, it’s about feeling seen, supported and connected from the moment you say “yes” to joining us.

At Synchrony, belonging isn’t a buzzword. It’s a core part of our culture. From your first interaction to your first day and beyond, we’re intentional about creating a welcoming environment where you can thrive.

Before You Even Start, We’re Ready for You

We believe your first day should feel like a warm welcome, not a scramble. That’s why we start preparing for your arrival well before you log in.

Tech Delivered to Your Door

You’ll receive a tech box with everything you need — your laptop, accessories and any role-specific equipment, so you’re ready to hit the ground running.

A Personal Welcome from Leadership

Before day one, you’ll get a welcome email from our CEO and an invite to explore our New Hire Virtual Experience Site. There, you can take a virtual tour of our Hubs, hear directly from our leaders and learn about our culture and ways of working.

Your First Day and Beyond: Connection Starts Here

Once your first day arrives, we’re ready to make it count.

A Gift That Says “We’re Glad You’re Here”

We send you a welcome gift box filled with thoughtful touches like a welcome letter from our CHRO and Synchrony-branded swag so you’ll feel like part of the team from day one.

Orientation That Sets You Up for Success

You’ll get a full overview of our business, learn about our leaders and walk through the rest of your onboarding journey. We’ll also introduce you to the systems, benefits and resources that will support you in your role.

Meet Your Connection Crew

You won’t be navigating your first days alone. Your Connection Crew, a group of peer colleagues, is here to answer your questions, help you get settled and make sure you feel welcomed and supported.

Your Voice Matters

We want to keep improving, so we’ll ask for your feedback through our onboarding experience survey. Your insights help us make the experience even better for future new hires.

From the moment you accept your offer, we’re focused on making you feel like you belong. Our onboarding experience is just one example of how we live out our values and create a culture where everyone feels welcome, supported and empowered to do their best work.

If this sounds like the kind of place where you’d thrive, see which opportunities align with your skillset. Explore open roles.

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