Unlocking the power in people
We believe in the power of relationships. We’re colleagues, teammates and partners that share common values and a core commitment to doing the right thing. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization.
We’re committed to moving people forward—our employees, partners, customers, and those in the communities we serve. We’ll provide you with the tools and technology to explore every possibility and help us create a future where every ambition is within reach.
We’re invested in the success of our people and committed to caring for our employees as well as their families. From providing flexibility to help you meet the needs of work and life, or training and development to further your career to creating various programs that support working parents or mental health resources and well-being medical benefits, we’ll support you when it’s needed most.
18,000+ personalities. One Passion.
Our culture is represented in our mission, vision and values, which are woven through everything we do, every single day. Sure, we come to work to pursue our careers and make money—but we also strive to make a difference.
Our Vision, Mission & Values
HONEST
It’s our policy.
PASSIONATE
Our fuel for greatness.
CARING
We believe people matter.
RESPONSIBLE
We know what’s at stake.
BOLD
It’s time to make a difference.
DRIVEN
We’re all in and we deliver.
TOGETHER, WE
BRING OUT THE BEST IN EACH OTHER.
We wouldn’t want it any other way. We celebrate the unique perspectives, skills, and ideas of our people. We believe that the sum of our individual differences is one of our greatest competitive advantages.
We’re committed to investing in programs built on honest interaction and collaboration. Together, we’re building bridges that help us all work better.
BETTER TOGETHER
More than 50% of our workforce is actively engaged with Our Employee Resource Group (ERGs). These groups are open for everyone to join, regardless of level, background, or life experiences, so all employees can have the opportunity to be passionate about their interests while fostering connections and driving meaningful initiatives at work. Their ideas turn into actions through passion and help Synchrony be a place where everyone feels welcomed, valued and accepted.
EXPANDING WHAT YOU CAN BECOME
Through our ERGs, you have a hands-on place to develop your leadership skills. A supportive place to realize your potential — providing a great platform for recruiting, professional development and networking opportunities.
BLACK EXPERIENCES+
ASIAN PROFESSIONAL ENGAGEMENT+
HISPANIC+
PRIDE+
INDIGENOUS+
ENABLED+
WOMEN’S+
Inclusive of all individual characteristics, we want our employees to feel Synchrony offers a safe and respectful workplace where they can grow and succeed. We’re proud to have an award‐winning culture, see all of our workplace awards.
Empowering our communities
We’re changing lives by advancing our communities.
CAREER DEVELOPMENT
We have a mutual interest: your career.
NYou and Synchrony have something important in common: we’re both completely invested in your success. Development is more than a talking point for us. It’s a matter of pride and a pillar of our business.
Our philosophy differs from other companies, and it may take some getting used to. Because instead of chasing roles, we want you to chase experiences. We grow your resume, but we also nurture your confidence. And while we definitely develop your skills, we also expand your wisdom and leadership.
It’s called our Career Growth Framework. And we think it’s the best way to achieve your ambitions.
LEARNING & DEVELOPMENT
Experience starts here.
Our training isn’t about stuffing a bunch of facts and processes into your brain and quizzing you on them. Instead, we focus on developing how you think, collaborate and lead.
THE LEARNING CENTER
The Learning Center helps our employees develop skillsets through virtual classroom training, online learning modules and multimedia engagement. Employees completed over 636,000 courses in the last year, an average of about 17.5 hours of training per employee.
LEADERSHIP LEARNING
Learning at Synchrony provides training experiences that are both practical and enriching. Courses are experience-based and tied to real-world situations that equip you with the knowledge and skills to be more effective and efficient as you lead yourself and others.
STEP PROGRAM
The Skills Training for Evolving Professionals (STEP) Program helps develop and grow nonexempt associate employees. It builds core competencies in time management, coaching and process improvement while developing knowledge through self-paced coursework, job shadowing, rotation assignments and mentoring.
SKILLS CERTIFICATION REIMBURSEMENT
To help employees gain the skills they’ll need in the future, we reimburse up to $9,000 USD per year for skills-based certifications in high-growth fields like cyber security, software engineering, data science and UX design. Employees are encouraged to add certifications to their internal worker profile so they can use what they learned in new roles.
BUSINESS LEADERSHIP PROGRAM
Our Business Leadership Program is an accelerated two-year leadership training program for recent college graduates. Once accepted, participants are given rotational assignments and cross-functional experiences to broaden their skill sets and build deep expertise. At the end of their BLP experience, successful participants are offered an opportunity to continue their career path with Synchrony.
BENEFITS AND REWARDS
Investing in You.
Our benefits and rewards reflect our culture and our values. We’re listening to our employees and through their feedback, we continue to progress how we support them. We always put our people first, empowering you to bring your best to work every day.
Whether you’re joining us to pursue a new opportunity, increase your earning potential, have greater flexibility or all the above, we’re committed to helping you achieve your unique ambitions.
Healthcare
Work/Life
Savings/Other Assistance
Insurance
Healthcare coverage starts Day 1 and includes:
- Medical Coverage – we offer three options for coverage to meet yours and your family's healthcare needs
- Dental Coverage
- Vision
- Prescription Drugs
- Domestic Partner Benefits
- Healthcare Flexible Spending Account – depending on the medical coverage option you choose, you can designate pre-tax dollars to a Healthcare Flexible Savings Account or a Healthcare Savings Account.
- Health Reimbursement Account – based on the medical coverage option you choose, you may be eligible for a company funded account to help cover the cost of healthcare expenses.
Medical and prescription drug plans are available on Day One of your employment, as well as wellness, dental and vision options.
We offer healthcare spending and savings accounts where available.
Please contact us at career_hyd@syf.com to inquire about healthcare benefits at this location.
Medical and prescription drug plans are available for employees and dependents, as well as wellness, dental and vision options.
We offer an annual medical assessment, wellness benefits, and PhiHealth Medical Benefit. Our facility has an on-site fitness center for use by all employees.
Medical and prescription drug plans are available.
Synchrony provides the following work/life benefits to assist you in managing your health, financial and work/life concerns:
- Advocacy Services
- Backup Care for children or elderly family members in your household.
- Dependent Care Flexible Spending Account to help you set aside pre-tax dollars to use for childcare costs.
- Employee Assistance Program dedicated to your total well-being, connecting you to various resources when you need it most.
- Family Planning Assistance to help you and your partner explore and consider all options available if you choose to grow your family.
- Financial Wellness through tools, resources, and education to help you manage your money
- Health and Wellness Programs
- Time Off and Leaves to help you relax, recharge or help manage your personal and family obligations.
- Tuition Reimbursement, up to $20,000 per year, to help further your education and career aspirations.
- Skill Certifications Reimbursement, up to $9,000 reimbursement to help you pursue skill based certifications.
We offer family care and education programs, financial and legal counseling, tuition reimbursement and more. Continued service at Synchrony means more vacation days.
Health 360 is a company initiative that supports your efforts to make the most of your life. It includes weight loss subsidy, off-site fitness subsidies, help with quitting smoking, tobacco-free sites and campuses, stress-management programs and more.
Added perks include reward and recognition, employee assistance program, concierge services, and company discounts.
We offer paid vacation and the option to work part-time.
We provide a Long Service award & Salary Advance.
Added perks include reward and recognition, employee assistance program, employee referral program, gym reimbursement, and company discounts.
We offer family care and education programs, financial and legal counseling, tuition reimbursement and more.
We offer vacation leave, employee assistance programs, educational assistance and lactation accommodations.
We support special leaves that include support for solo-parent, women protection leave, Magna Carta for Women, and Bereavement.
Health 360 is a company initiative that supports your efforts to make the most of your life.
Added perks include reward and recognition, service incentive pay, service recognition award, employee referral program, as well as monthly and quarterly incentives.
Paternity leave, maternity leave and sick leave is available to all employees.
We offer family care and education programs, financial and legal counseling, tuition reimbursement and more. Continued service at Synchrony means more vacation days.
Health 360 is a company initiative that supports your efforts to make the most of your life. It includes weight loss subsidy, off-site fitness subsidies, help with quitting smoking, tobacco-free sites and campuses, stress-management programs and more.
Added perks include reward and recognition, employee assistance program, concierge services, and company discounts.
We offer a 401(k) savings plan, that begins Day 1, with a 3% company contribution regardless if you add funds to it and up to a 4% match of what you choose to contribute.
We help our employees build savings, invest for long-term wealth and plan for retirement through our Group Registered Retirement Saving Plan (RRSP) and offer a generous 4% core company contribution.
We help our employees build savings, invest for long-term wealth and plan for retirement through our Provident Fund & National Pension Scheme.
We offer a gratuity retirement benefit for employees who stay with the organization for five years or more with Insurance coverage.
We offer Sodexo Meal Coupons that are exempt from Income Tax Insurance.
We provide a Rice Subsidy, Transportation Allowance and Sick Leave Conversions.
During inclement weather and natural calamities, we provide employee well-being assistance.
We help our employees build savings, invest for long-term wealth and plan for retirement through our Puerto Rico Saving plan with a generous company match.
Life can be unpredictable. We're here to help you prepare with voluntary insurance benefits:
- Life Insurance
- Accidental Death and Dismemberment
- Short-Term Disability
- Long-Term Disability
- Accident Insurance
- Hospital Insurance
We help our employees choose the plans that work for them—life insurance, short and long-term disability insurance are among the options available.
We help our employees choose the plans that work for them—including Hospitalization and Life Insurance coverage that begins Day One, Employee Deposit Linked Insurance (EDLI) for Life Coverage, and Personal Accident Coverage that covers permanent, partial and temporary total disablement.
We help our employees choose the plans that work for them—life insurance, accidental death and dismemberment are among the options available. We offer a retirement plan and Provident Fund with HDMF.
We help our employees build savings, invest for long-term wealth and plan for retirement through our Puerto Rico Saving plan with a generous company match.