AVP - Account Sales Manager - DSG

Role Summary/Purpose:

The principle responsibilities of the Account Sales Manager - DSG are to be the primary contact to the Director of Operations for DSG. This position will build and maintain relationships through effective and timely communication, attend Regional Specialty meetings/calls, and partner with Field Sale Manager’s to support  management of day-to-day responsibilities for key partner initiatives. The ASM will also drive strategic growth initiatives for the field team including training tool development and maintenance, grand opening strategy support, coordination and planning for store level events including Seasonal events and educational universities. This position will work closely with other members of the DSG client team including Sales, Finance, Analytics, Credit, Technology, Marketing and Operations.

Essential Responsibilities

• Develop and maintain key client partnerships with Directors of Operations and VP of Specialty for Dicks Sporting Goods
• Partner/support FSM peers to drive credit awareness and growth within client specialty brands
• Help develop and maintain portfolio training tools and resources
• Support store related client team initiatives
• Ensure program performance & sales goals are met. Provide value added analysis & reporting to client to and FSM’s to evaluate & drive program enhancement and performance opportunities
• Facilitate virtual credit training in partnership with client leadership onboarding program, as well as virtual credit training classes to support overall training and development of leadership and teammates
• Support Grand Openings
• Coordinate and plan client seasonal universities and special events
• Provide day-to-day client support to resolve escalated and ad hoc client and sales request for all client Brands
• Proactively identify areas of opportunity to develop and improve client relationships as well as sell the value of our business services
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree and 5+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 7+ years' experience working in the Financial Services Field.
• 2+ years’ experience in a Sales and/or marketing in client-facing, client management or retail management roles
• 2+ years' experience leading and managing projects and/or initiatives
• Experience and proficiency in CRM, Excel, PowerPoint and Tableau as well as reporting
• Must be willing to travel up to 30%, to support client meetings/events and Grand Openings
• Ability and flexibility to travel for business as required

Desired Characteristics

• Customer focused mindset with ability to respond quickly to customer needs
• Exceptional interpersonal communication skills (written, oral and nonverbal)
• Ability to work effectively cross functionally
• Private Label Sales and Marketing experience will be a plus
• Strong finance business/industry acumen

Grade/Level: 10

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: