VP, Veterinary Strategic Accounts & Expansion

Alpharetta, GA

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Overview

Location: Alpharetta, Georgia; Phoenix, Arizona; Bentonville, Arkansas; Costa Mesa, California; San Francisco, California; Stamford, Connecticut; Lake Mary, Florida; Chicago, Illinois; Baltimore, Maryland; Boston, Massachusetts; Minneapolis-St. Paul-Bloomington, Minnesota; Kansas City, Missouri; New York, New York; Canton, Ohio; West Chester, Ohio; Rapid City, South Dakota; Dallas, Texas; Draper, Utah; Seattle, Washington
Salary: 130,000.00 - 210,000.00 USD Annual

About Us

Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.

Job Description

Job ID: 2602501
Category: Sales & Relationship Management
Date posted: 09/01/2026

Role Summary/Purpose:

The successful incumbent will report directly to the VP, Client Development – Vet to increase CareCredit usage and future growth focusing on mid-market accounts.  This individual will have direct responsibility for managing a team of Strategic Account Managers (SAMs) focused specifically on the Veterinary market, as well as coordinate closely with the field and inside sales organizations in CareCredit to ensure a harmonized coverage model across the respective channels in the Vet market. The role will cultivate and maintain relationships with partners, key stakeholders and strategic accounts while working cross functionally to execute mid-market initiatives as well as other cross business activities that advance the CareCredit Veterinary business.

Essential Responsibilities:

Manage a team of Strategic Account Managers (SAM) to ensure the execution of mid market client sales initiatives, metrics and growth targets.
Support the development of smaller, uncontracted groups ensuring growth through enhanced partnership with potential to execute agreements where appropriate.
Coach/mentor team through holding one on ones and co-traveling, to motivate, evaluate and drive performance measures
Work with market specific industry stakeholders to drive usage within the Veterinary industry.
Ensure all contractual obligations are being met.
Develop and implement strategies, tactics and “best practices” devised at the corporate level to increase activation and utilization of the CareCredit card.
Collaborate & Leverage field sales teams (Practice Development Managers) to drive portfolio usage and increase sales within the Vet market.
Work with various departments including marketing, credit, finance and operations to develop materials and systems to increase portfolio usage at the corporate client level (See highlighted question from me below)
Identify customer CTQs & lead cross functional business teams to deliver; Monitor progress to goals & proactively identify areas of opportunity.
Provide value added analysis and reporting to evaluate and drive growth in usage.
Lead corporate complaints to resolution and communicate to HQ.
Participate in monthly operating & portfolio performance reviews.
Assess key portfolio performance metrics to determine optimal growth strategies. Utilize data to contribute to the overall growth strategy.
Perform other duties and/or special projects as assigned

Qualifications/Requirements:

Bachelor's Degree and 5+ years of sales/marketing experience with a proven track record of results; or in lieu of a Bachelor's Degree, a High School Diploma / GED and 5+ years of sales / marketing experience in the Financial Services
5+ years of sales/marketing experience with a proven track record of results.
2 years of demonstrated experience in effective people management, leading and developing a team to execute performance results, drive accountability and motivate individuals for success.
Minimum of 2 year’s prior large corporate accounts or strategic account management experience calling on senior levels and C-level executives.
Minimum of 2 years’ experience in delivering formal communications to either senior business leaders or key external business partners.
Strong Influencing, Negotiation and Project Management skills
Ability to travel (50 %+) overnight and some weekend travel.

Desired Qualifications:

MBA or advanced degree
Veterinary Industry experience, including in-depth knowledge of the marketplace. 
Analytical thinker with excellent communication, training skills and presentation skills.
Strong business/industry acumen.
Demonstrated prior experience involving contract negotiations, competitive pricing, business planning and P&L management.
Strong marketing, creative and analytic skills.
Proven ability to influence corporate decision makers; strong negotiating skills.
Ability to demonstrate innovation and creative approaches to business needs.

Grade/Level: 13

The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.

Reasonable Accommodation Notice:

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Sales

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Our Locations

Virtual Hubs

Baltimore, MD/Washington, DC

Boston, MA

Canton, OH

Chennai, India

Dallas, TX

Delhi NCR, India

Kolkata, India

Minneapolis/St. Paul, MN

Phoenix, AZ

Pune, India

Rapid City, SD

San Francisco, CA

Seattle, WA

Physical Hubs United States

Alpharetta, GA

Bentonville, AR

Charlotte, NC

Chicago, IL

Cincinnati, OH

Costa Mesa, CA

New York, NY

Orlando, FL

Salt Lake City, UT

Stamford, CT

Physical Hubs International

Cebu City, Phillippines

Hyderabad, India

Manila, Phillippines

Investing in You

Our benefits and rewards reflect our culture and our values. We listen closely to our employees and continuously evolve how we support them. Putting people first means empowering you to bring your best self to work every day.

Whether you’re joining us to explore new opportunities, grow your financial security, enjoy greater flexibility, or all of the above, we’re committed to helping you achieve your unique ambitions.

Retirement Plan

Secure your future with plans that also include an employer match.

Work - Life Harmony

We believe work should complement your life, not compete with it. With flexible options and understanding, we help you create a balance that works for you, allowing you to thrive both personally and professionally.

Health & Wellness

Your health matters. From physical to mental well-being, we provide resources and support to keep you feeling your best, so you can focus on what matters most – both at work and in life.

Paid Time Off

Everyone needs time to rest and recharge. We offer generous paid time off so you can take the breaks you deserve, whether that means vacation, personal days, observed holidays, or simply stepping away to refresh.

Financial Wellbeing

Financial peace of mind is key to living well. Our programs are designed to help you plan, save, and grow your financial future with confidence and ease.

Living Our Values

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.

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Employee Resource Groups (ERGs)

More than 50% of our workforce is actively engaged with our 8 Employee Resource Group (ERGs). These groups are open for everyone to join, regardless of level, background, or life experiences, so all employees can have the opportunity to be passionate about their interests while fostering connections and driving meaningful initiatives at work. Their ideas turn into actions through passion and help Synchrony be a place where everyone feels welcomed, valued and accepted.

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