AVP, Tech & Ops Control Automation Engineer

Role Summary/Purpose:

Reporting to the VP, Tech & Ops Systems Governance Leader, the AVP, Tech & Ops Control Automation Engineer plays a leading role in the automation of industry standard-based control activities that support Synchrony’s operations in the public cloud. This role identifies opportunities for control automation, collaborates with stakeholders on design improvements, and leads the technical build and implementation of these enhanced controls. The successful candidate is a creative problem solver and persuasive communicator with software development experience and a strong background in technology control design and operation in public cloud environments.

Essential Responsibilities:

• Drive innovation through Tech and Ops with a focus on using automation to eliminate manual control work, collaborative problem solving, and proactive process enhancement 
• In collaboration with Synchrony cloud control framework owners, analyze existing control catalog to identify and prioritize candidates for optimization/automation
• Engage with activity owners throughout Synchrony to define and document business and technical requirements for control enhancements/automation 
• Execute build and implementation of enhanced/automated controls, utilizing traditional software development lifecycle practices
• Interact and collaborate with stakeholders and control owners throughout the organization to implement necessary changes and modifications to mitigate operational, regulatory, and financial risks
• Identify control gaps and potential issues, discuss viable solutions with stakeholders to ensure controls are operating effectively
• Leverage critical thinking skills to look beyond existing methodologies and current discipline to define and resolve complex problems
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree in Computer Science/Engineering and 3+ years of work experience, preferably at financial institutions/banks. In lieu of a degree, High School Diploma/G.E.D. and minimum of 5 years of related experience
• 2+ years of experience in process optimization and/or software development
• Proficiency in SQL and Python
• Experience and/or certifications with industry control frameworks (e.g., Cyber Risk Institute Profile, NIST CSF)
• Experience and/or certifications for Cloud Service Providers expertise (AWS preferred)
• Experience with Governance, Risk, and Compliance (GRC) tooling (e.g., ServiceNow Integrated Risk Management, SAI360)
• Experience with workflow management tools (e.g., ServiceNow, Nintex)
• Experience with Cloud Security Posture Management and logging platforms (e.g., Wiz, AWS CloudTrail, Splunk, NewRelic)
• Ability to interact and collaborate effectively with stakeholders of different experience and seniority
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Creativity – ability to formulate solutions by using diverse inputs and designing repeatable logic
• Ability to operate and iterate in parallel
• Independent and organized – experience with Agile methodology is valuable
• Strong verbal and written communication skills
• Experience with control testing for design and operating effectiveness

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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