AVP, Audit Manager – Operations (L11)

Role Title: AVP, Audit Manager – Operations (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:
Synchrony’s Internal Audit function serves as an independent and objective function aimed at enhancing the organization’s governance, risk management, and controls. Internal Audit’s purpose-driven work adds value to the company by safeguarding a controlled foundation in support of agile and innovative company growth; performing risk-based audit activities designed to identify worthwhile and impactful insights.

Role Summary/Purpose:

This position reports into the VP, Senior Audit Manager – Operations that is responsible for executing on the audit plan covering Synchrony’s Operations functions and team. The incumbent is primarily responsible for the execution of audit engagements that entail the review, testing, analysis, and conclusion over the design and effectiveness of the bank’s control environment, as well as validation of corrective actions.

Key Responsibilities:

• Contribute and execute as part of a team on scheduled audits with limited supervision needed on complex audits/MRAs, executing audit projects from start to finish and provide general project management and coaching to others on audits.
• Ensure audits conform with professional and departmental standards, budgets, and timelines.
• Support detailed process walkthroughs with management, including the identification of process risks and controls
• Document clear audit work papers that succinctly articulate purpose, scope, procedures and conclusions of test work performed
• Identify control gaps or control deficiencies and assess the impact to the business
• Core Auditor responsible for engaging with process owners and senior stakeholders regarding audit results and issue/MRA validations.
• With support from the Senior Audit Manager, present audit results to internal audit management, as well as the business organization
• Prepare draft written audit reports and other presentations for review and approval by the Senior Audit Manager with limited supervision.
• Maintain internal audit competency through ongoing professional development.
• Build and maintain strong working relationships with key stakeholders.
• Maintain understanding of current and emerging risks within the subject area
• Take on audits requiring deep subject matter expertise.
• Track and validate findings/issues to ensure they are appropriately addressed with limited supervision by the Senior Audit Manager.
• Lead in research of relevant banking, regulation, and operational topics.
• Serve as a subject matter advisor and technical resource for the team.
• Lead other duties and/or special projects as assigned

Required Skills/Knowledge:

• Bachelor's Degree in accounting, finance, business, related field with 6+ years business experience, or in lieu of degree, 8+ years business experience.
• Currently holds, or is actively pursuing CPA, CIA, or other relevant professional designation/association.
• Ability to travel up to 25% of the time.

Desired Skills/Knowledge:

• Ability to effectively integrate business, operational, compliance, technological, and financial components into audit work performed.
• Demonstrate verbal and written ability to articulate the business objectives, business risk, processes, and controls
• Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues.
• Understands all relevant business technologies and their impact to the control environment.
• Strong written and verbal communication skills
• Ability to flowchart business processes
• Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives
• Strong analytical, risk management, and problem solving skills.
• Strong PC Skills - MS Office suite, Visio, SAS, ACL

Eligibility Criteria:

Bachelor's Degree in accounting, finance, business, related field with 6+ years business experience, or in lieu of degree, 8+ years business experience.

Work Timings: 3 PM - 12 AM EST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (Formal/Final Formal,LPP)
• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L09+ Employees can apply

Grade/Level: 11

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