AVP, Software Development Engineer III

Role Title: AVP, Software Development Engineer (L10)

Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.

Organizational Overview:

The Enterprise Integration Services team plays a pivotal role in connecting and orchestrating systems and applications across the organization. The team specializes in architecting, designing, implementing, and operating secure, scalable integration solutions (APIs, middleware, authentication, messaging, and file-based integrations) that enable seamless data flow, improve business functionality, and support enterprise modernization initiatives. Middleware is critical application for supplying data to different backend, front-end systems & Synchrony applications.

Role Summary/Purpose:

The AVP, Software Development Engineer – Enterprise Integration Services plays a pivotal technical role within Synchrony Financial in successfully providing technical expertise to the EIS Applications & its components that includes Java Spring-Boot, OpenSSL, ITX, MQ. Additional responsibilities include leading the development and the production support of Synchrony’s EIS Services by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence

Key Responsibilities:

• Develop, maintain, and optimize highly reliable software solutions using Java for enterprise applications.
• Define and implement strategies to improve system reliability, availability, and performance across application infrastructure.
• Maintains close coordination with developers and Solution Architects to streamline, standardize, and accelerate deployment practices.
• Continuous seeking the opportunities to enhance product or services through process improvements. 
• Proactively monitors deployment issues to enable rapid resolution, performs root-cause analysis of failures, and implements corrective and preventive actions to avoid recurrence.
• Perform detailed code reviews to ensure quality, performance, and maintainability.
• Provide on-call support periodically throughout the year to ensure system reliability and incident response.
• Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command .

Required Skills/Knowledge:

• 5+ years of experience with Java, Spring boot, DevOps, and Agile based Development.
• 2+ years of messaging technologies like IBM MQ, Rabbit MQ, and Kafka.
• Should have experience developing RESTful APIs, including API documentation and standards (e.g., OpenAPI /Swagger).
• Should have exposure to cloud platforms like AWS and PCF ( Pivotal Cloud Foundary ) .
• 2+years of experience of IBM ITX including Design studio, setup, and implementation.
• 2+ years of experience with deploying IBM ITX/WTX and IBM MQ in Kubernetes containers.
• 2+ years of experience with cloud-based environments (AWS, GCP, or Azure) and associated container management tools.

Desired Skills/Knowledge:

• Working knowledge of containerization platforms such as Docker, and experience with Kubernetes orchestration.
• Strong working knowledge of the Financial Industry and Consumer Lending
• Desire to work in a dynamic, fast paced environment.
• Excellent interpersonal skills with ability to influence clients, team members, management, and external groups.

Eligibility Criteria:

Bachelor’s Degree and 5+ years relevant experience in Information Technology, or in lieu of a degree 7+ years relevant experience in information Technology.

Work Timings:  2:00 PM to 11:00 PM IST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal)
• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L8+ Employees can apply

Grade/Level: 10

Job Family Group: