AVP, Supplier Risk & Analytics Lead (L10)

Role Title: AVP, Supplier Risk & Analytics Lead (L10)

Company Overview:
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.

Organizational Overview:

Role will be part of the Synchrony India Finance team under the Source to Pay team, which is responsible for managing the full cycle of supplier activity, including supplier risk management.

Role Summary/Purpose:

 The AVP, Supplier Risk and Analytics Lead reports to the VP, Supplier Evaluation, QA and Analytics Leader, and has responsibility for executing supplier evaluations and assisting in QA activities and supporting governance routines for supplier performance and quality.  Responsibilities are carried out within established frameworks and procedures, with independent problem resolution and disciplined stakeholder management. 

Key Responsibilities:

• Oversee execution of specific due diligence activities, such as background and reputational evaluations,  in collaboration with subject matter experts, across multiple risk disciplines.

• Lead components of supplier due diligence and ongoing monitoring maturation efforts with a focus on simplification, disciplined execution, and regulatory compliance.

• Develop, enhance, and maintain program documentation (internal procedures and external-facing job aids for Program Participants) to promote consistent and disciplined execution across the organization.

• Collaborate with governance and control functions including Legal, Compliance, Operational Risk, Internal Audit, and Source to Pay partners to ensure program alignment and compliance.

• Cross train with Supplier Evaluation team members to provide backup for vacations and staffing changes.

• Support Regulatory, Audit, and other requests for data and documentation, participate in examinations/audits as necessary

• Develop and present periodic reports to Senior Management, including risk trends that can be obtained from monitoring activities

• Demonstrate deep, up-to-date knowledge of regulatory compliance of the financial services sector

• Execute other duties as assigned

Required Skills/Knowledge:

• Bachelor's degree with 5+ years financial services industry experience or in lieu of a bachelor’s degree 7+ years financial services industry experience

• 3+ years of previous process management/leadership experience
• Experience with risk management concepts, including supplier management and monitoring

• Experience with Coupa and its related modules (example: Core, Coupa Risk Assessments, etc.); or similar Third-Party Risk Management tools

• Strong facilitation and problem solving

• Proficient in Excel including pivot tables and complex conditional formulas

• Direct experience providing business requirements and performing user acceptance testing

• Ability to work in complex environments and utilize tools and Artificial Intelligence to enhance processes and procedures

• Strong Communication skills, including ability to communicate to all levels of the organization verbally, in writing and through PowerPoint presentations.

• Goal-oriented and must be self-motivated and able to work undirected

Desired Skills/Knowledge:

• Direct experience at a Bank, Financial Institution, or major supplier to Financial Services industry

• Experience with Supplier Management and Supplier Management business tools preferably within financial services industry.

• Demonstrated experience influencing and working effectively with senior management and peers to launch new processes or improve existing

• Demonstrated ability to solve open-ended problems with minimal direction from initial idea through full implementation

• Intelligence gathering background, preferably of suppliers supporting financial industry

• Project management experience driving project execution through planning, tracking, reporting, and control

• Direct experience providing business requirements and performing user acceptance testing

• Strong analytical, risk management, and problem-solving skills with ability to summarize data, identify trends, evaluate risk/opportunities and innovate

• Demonstrated independent strategic thinking

• Self-motivated, strong sense of urgency, ability to energize others to act

• Excellent organization, prioritization, and detail-oriented skills

• Customer service mindset. Team player and proven ability to work cross functionally as well as within own function

• Experience defining technical requirements

• Demonstrated success in managing time and achieving stretch goals in a varied and high pressure work environment

Eligibility Criteria:

• Bachelor's degree with 5+ years financial services industry experience or in lieu of a bachelor’s degree 7+ years financial services industry experience

Work Timings: 5:30 AM to 2:30 PM EST

05:30 AM Eastern Time – 2:30 PM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. Exceptions may apply periodically

due to business needs. Please discuss this with the hiring manager for more details.

We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (Formal/Final Formal)
• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
• Employees at L8+ can only apply for this opportunity.

Grade/Level: 10

Job Family Group: