AVP, Transmit Product Engineer (L10)

Role Title: AVP, Transmit Product Engineer (L10)

Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.

Organizational Overview:

The Enterprise Integration Services team plays a pivotal role in connecting and orchestrating systems and applications across the organization. The team specializes in architecting, designing, implementing, and operating secure, scalable integration solutions (APIs, middleware, authentication, messaging, and file-based integrations) that enable seamless data flow, improve business functionality, and support enterprise modernization initiatives.

Role Summary/Purpose:

Transmit Security – Authentication as a Service (AaaS) serves as a centralized authentication platform consumed by multiple application teams across the enterprise.

The Product Engineer will be responsible for designing, building, and maintaining Transmit Security integrations and authentication policies for various applications, ensuring solutions align with security requirements, architecture standards, and best engineering practices. This role provides functional and technical leadership across the full product/application lifecycle—from requirements and design through implementation, testing, deployment, and ongoing support.

Key Responsibilities:

• Platform delivery & reliability: Support ownership of Transmit Authentication by driving day-to-day reliability improvements to keep services available, stable, scalable, and secure for growing transaction volumes.
• Architecture & modernization support: Contribute to platform architecture decisions and help execute modernization efforts (upgrades, standard patterns, refactoring, and team-wide standardization).
• Cloud migration execution: Lead hands-on implementation for public cloud migration and container adoption (EKS/Kubernetes), balancing reliability, security, scalability, and cost considerations.
• DevSecOps & SRE practices: Implement CI/CD automation, security controls, resiliency engineering, and operational best practices to reduce incidents and improve production stability.
• Agile delivery leadership: Drive PI/iteration planning for the team, coordinate with partner teams/vendors on dependencies, and ensure deliverables align with program priorities.
• Observability & incident management: Build and enhance monitoring, alerting, logging, and tracing; participate in on-call/incident response, improve MTTR, and track SLIs/SLOs to measure reliability outcomes.
• Team mentorship: Mentor junior engineers, perform code reviews, enforce engineering standards, and promote continuous improvement across development and DevOps practices.
• Stakeholder collaboration: Work closely with product owners, security, infrastructure, and enterprise teams to deliver authentication and file transfer enhancements and support broader program goals.

Required Skills/Knowledge:

• Minimum 4+ years of experience with Transmit Authentication platforms, including common integration patterns and onboarding/support models.
• Solid understanding of IAM concepts and security policies, including access controls and secure authentication/authorization practices.
• Strong working knowledge of AWS, containers, and Kubernetes/EKS, with practical exposure to cloud migration and modernization approaches.
• Demonstrated leadership and execution in DevOps/DevSecOps/SRE practices: CI/CD automation, resiliency patterns, incident management, and operational runbooks.
• Strong foundation in designing and supporting high availability, fault tolerance, scalability, and security for mission-critical systems.

Desired Skills/Knowledge:

• Experience with observability and production operations, including monitoring, alerting, logging/tracing/telemetry, and defining/measuring SLIs/SLOs.
• Experience supporting and developing financial services or banking applications.
• Excellent verbal and written communication, analytical, problem-solving, and collaboration skills.

Eligibility Criteria:

Bachelor’s Degree with 4+ years of system engineering experience, or in lieu of a degree 6+ years of skilled system engineering experience.

Work Timings:  2:00 PM to 11:00 PM IST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs) We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR. Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, LPP)
• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L8+ Employees can apply

Grade/Level: 10

Job Family Group: