VP, Senior Audit Manager – Technology (L12)

Role Title: VP, Senior Audit Manager – Technology (L12)

Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, for all to take up leadership roles.

Organizational Overview:

Synchrony’s Internal Audit function serves as an independent and objective function aimed at enhancing the organization’s governance, risk management, and controls. Internal Audit’s purpose-driven work adds value to the company by safeguarding a controlled foundation in support of agile and innovative company growth; performing risk-based audit activities designed to identify worthwhile and impactful insights.

Role Summary/Purpose:

Reporting directly to the Head of IT Audit, the VP, IT Audit Senior Manager is responsible for working closely with the Head of IT Audit to develop, influence, and execute an innovative and industry leading approach to IT Audit strategy across Synchrony. Leading a team of IT Audit professionals, the incumbent will drive comprehensive and dynamic Audit activities including but not limited to audit universe, risk assessment, audit plan development, audit execution, MRA validation, continuous monitoring, and best practice sharing.

This position is responsible for supervising and managing Audit Managers in the planning and execution of Technology audit engagements that review the design and effectiveness of the bank's control environment, as well as validation of corrective actions.

Key Responsibilities:

• Engage with India Leadership to understand emerging risk while providing risk themes and trends that can inform and help improve governance and control awareness.
• Provide IA leadership to the Internal Audit team based in India by motivating and developing individuals to elevate quality and expand capabilities.
• Assist with continuous monitoring activities related to Technology.
• Supervise, manage, and motivate Audit Managers on scheduled audits.
• Oversee audit planning and execution of audits including audit scoping, setting audit objectives, defining audit test steps, performing audit fieldwork and drafting audit reports.
• Review and provide feedback to Audit Managers on the documentation of detailed process walkthroughs performed with management, including the identification of process risks and controls.
• Review and provide feedback on detailed audit work papers performed during fieldwork, including control design and effectiveness testing.
• Ensure Audit Managers have developed and documented clear audit work papers that succinctly articulate the process, risks, controls, test work performed, and conclusions reached.
• Ensure effective and efficient execution of audits in conformance with professional and department quality standards.
• Identify and articulate control gaps or control deficiencies.
• Ensure timeliness of audit work and ensure audit is performed within budget.
• Present audit results to various levels of internal audit leadership, as well as the business organization.
• Contribute to risk assessment process and ongoing business/industry monitoring.
• Maintain internal audit competency through ongoing professional development.
• Oversee career and professional development of direct reports.
• Perform other duties and/or special projects as assigned.

Required Skills/Knowledge:

• Bachelor's or advanced degree in technology, business, or finance, with a minimum of 10+ years of relevant experience working within audit or a risk management function or minimum 12+ years relevant experience in lieu of a degree
• Bachelor’s degree in Accounting, Auditing, or a technology-related degree with 9+ years of audit experience
• 5+ years in technology audit, controls, operations, and/or compliance
• 2+ years recent experience managing, supervising, and mentoring individuals
• 2+ years recent experience in leading projects and motivating teams
• CISA/CISM/CPA/CIA/CRISC/CISSP certifications
• Ability and flexibility to travel for business as required

Desired Skills/Knowledge:

• Strong interpersonal skills required – oral communication, business writing, presentation, and facilitation skills
• Effectively integrate business, operational, technological, and financial components into audit work performed
• Ability to identify and implement areas where data analytics could be used in audits
• Ability to objectively identify problems and recommend solutions to complex control, financial, or technical issues
• Understanding of business technologies and its impact to the control environment
• Strong knowledge of cyber and cloud auditing
• Information Security, data privacy, encryption, and Gen AI experience
• Experience auditing or managing operating systems and database technologies
• Experience with data center controls
• Broad knowledge of internal auditing standards and requirements as set out by IIA and ISACA
• Strong written and verbal communication skills to deliver to line management high quality, actionable feedback on a variety of audit related issues
• Able to work independently on multiple assignments while effectively supporting teamwork and achievement of team objectives
• Experience in credit card/financial services, banking
• An advanced degree is a plus, but not required

Eligibility Criteria:

• Bachelor's or advanced degree in technology, business, or finance, with a minimum of 10+ years of relevant experience working within audit or a risk management function or minimum 12 years relevant experience in lieu of a degree

Work Timings:

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (Formal/Final Formal)
• L10+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible to apply for this opportunity

Grade/Level: 12

Job Family Group: