SVP, Strategy – Digital

Roles Summary/Purpose:

Synchrony is hiring an SVP of Strategy – Digital to be a strong thought leader who will partner in the development of the growth strategy of the Digital business platforms.  This individual will collaborate with the Synchrony Executive Leadership Team, the CEO of the Digital platform, individual platform business leaders and other senior GM and functional stakeholders to identify and assess growth opportunities.  They will also assist in tackling some of the biggest strategic questions facing the firm, the business platforms and the industry.  

Synchrony is a premier financial services and technology company focusing on providing wing-to-wing credit solutions to our business partners and the end consumer.  It is the largest underwriter of Private Label Credit Cards in the United States. 

This role reports to the SVP of Platform Strategy and Networks and will focus on both the broader annual strategic planning process as well as growth initiatives for the Digital platform.   

RELOCATION ASSISTANCE: YES

Essential Responsibilities:

• Collaborate with the Synchrony Executive Leadership Team, Digital CEO and business leaders to identify and assess growth and new business opportunities to accelerate growth for the platforms 

• Drive the vision of the competitive landscape and trends on Digital with recommended strategies across large integrated partners and a fragmented digital partner base as well as across multiple products 

• Ensure the annual Digital strategic plans align with the long-term strategy for the broader organization 

• Work with the Digital senior leadership team to translate strategies into targeted actions and programs that result in growth 

• Partner with M&A, Ventures and other stakeholders to define and execute an aligned acquisition / partnership strategy 

• Lead and deliver other key projects as requested 
• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s Degree and 10+ years of experience in management consulting and/or financial services/payments/consumer finance space; or in lieu of a Bachelor’s Degree, a High School Diploma / GED and a minimum of 13+ years of experience in management consulting and/or financial services/payments/consumer finance space
• 5 years of experience in driving strategy around business growth including new lines of product, business offerings / new business opportunities. Accelerating growth within new lines of business.
• Minimum of 5 years of relationship management and leadership experience, including working with cross-functional business partners and senior leadership 
• Minimum 3+ years of direct team leadership experience 
• Experience leveraging strong quantitative skills and creating data-driven recommendations 
• Proficient in the use of MS Office product suite, particularly Excel, PowerPoint 
• Willingness to travel up to 20% 
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Bachelor's Degree, MBA preferred.f
• Strategy consulting work experience with at least 5 years at a leading management consulting firm or as part of an in house strategy team  
• Experience in Financial Services, specifically consumer financing / loans  / credit cards, is preferred but not required 
• Excellent influencing skills and ability to drive change 
• Demonstrated leadership ability including effective team management and experience “managing up” 
• Flexible, collaborative approach and positive attitude 
• Entrepreneurial mindset and willingness to voice unpopular opinions if they are the right approach for the business 
• Project management skills with ability to manage multiple programs through a team-based approach in a fast-paced environment  
• Excellent interpersonal and communication skills, both written and verbal, with exceptional presentation skills and high emotional intelligence 
• Experience working with and presenting to senior executives across the organization  

Grade/Level: 15

The salary range for this position is 200,000.00 - 330,000.00 USD Annual.  This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary.  

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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