VP, Enterprise Fraud Analytics & Reporting

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Key Responsibilities:

• Own and steward key fraud and credit data sources used for analytics, reporting, and operational decisioning—ensuring datasets are accurate, complete, and delivered on time in alignment with SLAs.
• Design, develop, and maintain fraud analytics solutions and data processes using SAS (batch and/or real-time workflows, as applicable).
• Build and optimize data pipelines, queries, and analytical datasets to enable fraud detection, investigation, and reporting.
• Demonstrated experience scheduling, monitoring, and troubleshooting production jobs and batch processes (e.g., via enterprise schedulers such as Flow Manager, Stonebranch, Autosys, or similar tools).
• Monitor and validate critical feeds (upstream/downstream), perform reconciliations and data quality checks, and drive resolution of data issues impacting fraud and credit performance.
• Establish and maintain controls to ensure timely availability of recurring datasets (daily/weekly/monthly), including proactive outage prevention, alerting, and rapid triage during incidents.
• Partner with Data Engineering/Technology teams to maintain data definitions, mappings, lineage, and documentation for high-impact fraud/credit datasets.
• Support large-scale migrations (e.g., platform modernization, data warehouse migrations, tool upgrades), including requirements gathering, data validation, parallel testing, and production cutover support.
• Perform other duties and/or special projects as assigned.

Required Qualifications:

• 7-10 years hands on experience building and managing comprehensive data infrastructure serving a wide base of constituents focusing on Management Reporting, Strategy and Analysis, and Operational Performance Management.
• 5+ years of hands-on SAS experience.
• Strong SQL skills and experience working with large datasets in enterprise environments.
• Minimum 5+ years of experience in Financial Services, with a focus on Fraud detection, prevention, and investigation.
• Demonstrated experience working in a fast-paced environment with shifting priorities and tight timelines.
• Ability to design, support, and optimize complex end-to-end flows (multi-step dependencies, upstream/downstream integrations, SLA management, reruns/recovery procedures).
• Strong understanding of KPI’s and ability to tell effective stories connecting KPI trends to business drivers.
• Advanced dashboarding skills and experience in using Tableau or Sas Visual Analytics
• Ability and flexibility to travel for business as required

Preferred Qualifications:

• Bachelor's degree a in STEM field such as Mathematics, Statistics, Analytics, or any Quantitative field.
• Ability to lead projects by influencing and aligning team members who are not direct reports.
• Proven experience with large-scale migrations, conversions, or modernization efforts (data, platforms, or analytics tooling).
• Experience with SAS Viya Cloud Environment
• Familiarity with cloud data platforms and modern data ecosystems (tooling varies by environment).
• Proven experience using Copilot and other generative AI tools and solutions to improve productivity and outcomes.
• Proven hands-on experience utilizing open-source tools such as R and Python.
• Ability to effectively delegate projects, project negotiation skills and skills to coach junior members on the team.

Grade/Level: 12

The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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