VP, Fraud Analytics and Strategy

Role Summary / Purpose

The role is responsible for driving analytic insights and transactional fraud initiatives for the full suite of Synchrony Financials credit products. This role will work cross functionally to identify, understand and design innovative fraud strategies to drive the success of the business. The role interacts with senior leadership and drives communication of results, initiatives, and process items across the matrixed organization.

Our Way of Working

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. 

Essential Responsibilities:

• Develop fraud strategies in collaboration with Synchrony fraud strategy and infrastructure organizations.
• Execute, monitor, and drive process improvement of existing transactional fraud strategies
• Engage with Visa / MC networks on industry trends, score models, and evolving protection mechanisms
• Partner with modeling teams/vendors to drive advanced targeting strategies
• Partner cross-functionally on strategies across the credit I fraud lifecycle
• Drive and influence across leadership levels regards initiatives and results, as well as participate in strategizing with portfolio credit teams
• Ad hoc analytics / insights, validations, remediations
• Execute batch tests / Challenger analytics
• Responsible for process controls and maintaining regulatory review rhythm with Compliance, Legal & Fair Lending Teams
• Supports related exams, audits and business continuity planning
• Build for the future by understanding industry, economic and business needs
• Analyze and explore datasets in order to find opportunities and support fraud innovation through data analytics
• Perform other duties and/or special projects as assigned

Qualifications/Requirements

• Bachelor's degree and 7+ years of experience building analytically derived strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services, or in lieu of a Bachelor's degree, 9+ years of experience building analytically derived strategies in Fraud, Marketing, Risk or Collections in Financial services.
• 3+ years Of experience working with statistical tools such as SAS, Python, Model Builder Decision Tree, Knowledge Seeker and/or others similar tools.
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Financial Services / Retail Credit Card experience strongly preferred
• Natural curiosity and passion to drive change in consumer banking for the better.    
• Advanced programming with SAS, R or python
• Experience analyzing large data sets to derive strategic, segments, actionable credit insights
• Experience using multiple Fraud Decision Systems (e.g. Credit Bureaus) to make fraud strategy decisions.
• Experience developing Consumer / Commercial Fraud Strategies
• Ability to conduct advanced data analysis and complex designs algorithm
• Experience using advanced modeling & data mining techniques (e.g. Machine learning, Big Data) to develop/ optimize Fraud strategies
• Strong communication / relationship management / influencing skills / presentation skills and the ability to interact with and present to SYF senior leaders
• Leadership experience operating at a strategic level as part of a cross functional team
• Master's Degree or MBA with advanced analytic focus, or equivalent advanced degree

Grade/Level: 12

The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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