VP, Senior Supplier Risk Manager

Role Summary/Purpose:

The Senior Supplier Risk Manager (SSRM) provides guidance to Synchrony functions on managing supplier risk across the full supplier lifecycle. The SSRM leads the process to assesses the risk a supplier presents to Synchrony, informing due diligence evaluations and ongoing monitoring requirements, and partners with the Supplier Manager and process owner to develop appropriate business solutions. When supplier incidents occur, the SSRM advises on risk mitigation actions.

The SSRM also supports functions on complex supplier activities and oversees adherence to the Supplier Risk Management Program. They collaborate with Source-to-Pay partners and work closely with Supplier Managers and Program SMEs to ensure the supplier’s risk profile is accurately documented. In partnership with the Functional Designees, the SSRM monitors for material changes in risk and escalates significant concerns about the risk profile or program compliance to leadership.

This role is responsible for identifying and championing Supplier Risk Management Program process improvements with a focus on simplification, utilizing a data driven approach to detect emerging risks and escalate to the appropriate leadership.The SSRM will lead, independently, a variety of Supplier Risk Management Program initiatives and projects. In addition, you will support training and communications to ensure Program participants understand their roles and responsibilities.

Essential Responsibilities:

• Determine risk profile of supplier relationships, including pending deals
• As necessary, identify additions to or modifications to the standard due diligence or monitoring requirements, including SLAs
• Review monitoring results to identify emerging concerns and any adjustments needed to monitoring or due diligence requirements
• For pending deals, partner with the Sourcing Commodity Leaders on contractual language specific to the supplier’s risk profile and maintain awareness of potential contractual deviations that impact ability to monitor the supplier
• Advise on appropriate risk mitigation steps for risks and issues as well as on areas of focus needed during on-sites
• Support assigned function on complex supplier activities where additional support is needed
• Create a culture of performance excellence and compliance by performing training, coaching and mentoring of key stakeholders, driving understanding and awareness of supplier management requirements
• Monitor functions’ execution of all aspects of supplier management ensuring quality performance of completion of supplier engagement descriptions, categorization and inherent risk profiling
• Partner with Sourcing, 2nd Line of Defense, Legal, Functional Management and others in Source to Pay to proactively address deficiencies in the control environment and respond to risks that materialize (e.g. cyber events) by advising on appropriate mitigation efforts
• Maintain ongoing awareness of regulatory guidelines, emerging issues, industry trends, and evaluations required of suppliers and supplier managers
• Partner with bank leadership and supplier management program stakeholders to understand trends and compile feedback to drive simplicity in Supplier Management Program execution wherever possible and value in process delivery for optimal success
• Perform a variety of special projects, including: championing process simplification opportunities, representing S2P in Synchrony acquisitions or divestitures, supplier calibrated categories, maintains requirements for supplier offboarding, privacy efforts and data share
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• 10+ years financial services industry experience with a bachelor’s degree; in lieu of a bachelor’s degree 15+ years financial services industry experience, specifically in a Risk, Compliance, and/or Supplier Management Role
• 2+ years direct responsibility for supplier risk management, supplier due diligence, risk or compliance management
• Experience with Coupa Risk Assess
• Willingness to work in alignment with standard workday, US Eastern Standard Time
• Skilled in Excel and PowerPoint
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Prior Supplier Management, Supplier Evaluation, Sourcing orProcurement experience
• Excellent communication and team skills and proven ability to work and influence across matrix organization at all levels as well as within own function
• Prior experience in Risk Management
• Experience operating in a financial regulated-compliance environment
• Goal-oriented and must be self-motivated and able to work undirected
• Ongoing awareness of regulatory guidelines, emerging issues and industry trends
• Experience with business continuity and/or operational resilience efforts
• Project Management and process improvement experience
• Comfort understanding contractual requirements
• Strong facilitation and problem solving
• Ability to demonstrate leadership, execution, and significant business and/or bottom line contributions
• Ability to innovate and find creative solutions to meet business goals
• Demonstrated success in managing time in a varied and high pressure work environment

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Our Way of Working:

We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. 

*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. 

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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